APPOINTMENT RESCHEDULE or CANCELLATION

If you receive an appointment reminder and you can no longer attend your appointment it is required that you cancel via the salon front desk or direct text that day. This helps open the spot to someone else who might be waiting and gives your stylist the opportunity to still earn income during that time booked. Providing less than 48hrs notice requires the client pay 50% of the service booked as a late reschedule/cancellation fee. The only exception for this is for lightening services, because of their price range, they have a flat $100 late reschedule/cancel fee.

SAME DAY CANCELLATION or NO SHOW

Same day cancellations and no shows are both subject to being charged 100% of the service booked. This is because it does not provide us with time to offer the spot to others or the opportunity to fill it.

Emergencies happen and some things are out of our control, please reach out if you have questions about these policies.

All fees are billed via cc on file in our booking system.